Effective Date: April 8, 2025
Privacy Policy
Personal information, also referred to as personally identifiable information (PII), includes any data that can identify a specific individual, such as a name, phone number, or email address. Consent refers to a clear, affirmative action by the user that gives permission for the collection, use, or sharing of their data, such as agreeing to receive SMS messages. Users may opt in by providing their information or opt out at any time, typically by replying with “STOP” to a message. Data collection is the act of gathering this information through various means, including forms and digital communications, while data use refers to how that information is applied by the company to provide services, respond to inquiries, or deliver alerts. Data sharing means disclosing that information to third parties—external service providers that support the company’s operations—or to affiliates, which are other companies under the same corporate umbrella. However, all personal information collected, including SMS consent, will never be sold, rented, or shared with third parties or affiliates for marketing purposes. Retention refers to how long the company holds this data before deleting or anonymizing it. Security measures include the safeguards the company uses to protect data, such as encryption and access controls. Compliance refers to following relevant privacy laws and regulations, such as the TCPA, GDPR, or CCPA. A privacy policy is the document that publicly describes all of these practices, and some laws require companies to include options like “Do Not Sell or Share My Personal Information” so users can exercise more control over their data.
At ExperaTrack Group LLC, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share information related to SMS text messaging.
When you opt in to receive SMS messages from us, we may collect your mobile phone number, your name (if provided), preferences you indicate via SMS, and the time and date of message interactions. We do not collect sensitive personal information through SMS.
We use this information to send updates, alerts, confirmations, and promotional offers (if you’ve opted in), as well as to respond to customer service inquiries. Your personal information may also be used to improve our services and ensure compliance with applicable laws.
We do not sell, rent, or share your SMS opt-in data or personal information with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties or affiliates for marketing purposes.
Your information may be shared with trusted vendors or service providers who help us operate our SMS services, such as messaging platforms. These parties are contractually obligated to protect your data and use it only as directed by ExperaTrack Group LLC.
You can view our full privacy policy at https://www.experatrack.com/privacy-policy. We recommend including this link in the footer of every page on our website and near any forms that request SMS consent.
If you have questions about this policy, please contact us at contact@experatrackgroup.com or call us at 1-877-869-1132.
SMS Terms & Conditions
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from ExperaTrack Group LLC. This includes SMS messages for load/route scheduling, reminders, notifications and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy above. Message HELP for help. Reply STOP to any message to opt out at any time.